Dell B3460dn Mono Laser Printer - Manual (Page 130)

Action Yes No
Step 3
a Review the tips on avoiding jams. For more information, see “Avoiding
jams” on page 103 .
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact technical
support .
The problem is solved.
Paper jam message remains after jam is cleared
Action Yes No
Open front door and remove all trays.
a Clear any jammed pages.
Note: Make sure all paper fragments are removed.
b Press to clear the message and continue printing.
Does the paper jam message remain?
Contact technical
support.
The problem is solved.
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
Settings > > General Settings > > Print Recovery > >
Jam Recovery
2 Press the left or right arrow button to scroll to On or Auto, and
then press .
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact technical
support .
Troubleshooting 130