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Optical drive problems – Dell Inspiron 1526 (Late 2007) User Manual

Page 105

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Troubleshooting

103

E

NSURE

THAT

THE

C D , D V D ,

OR

B D

MEDIA

IS

SNAPPED

ONTO

THE

SPINDLE

C

HECK

THE

CABLE

CONNECTIONS

C

HECK

FOR

HARDWARE

INCOMPATIBILITIES

See "Troubleshooting Software

and Hardware Problems in the Windows Vista

®

Operating System" on

page 127.

R

UN

THE

D

ELL

D

IAGNOSTICS

See "Dell Diagnostics" on page 95.

Optical drive problems

NOTE:

High-speed optical drive vibration is normal and may cause noise, which

does not indicate a defect in the drive or the media.

NOTE:

Because of different regions worldwide and different disc formats, not all

DVD titles work in all DVD drives.

Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive

C

LOSE

OTHER

PROGRAMS

CD-RW, DVD+/-RW, and BD-RE drives must

receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before you write to the drive.

T

URN

OFF

S

LEEP

STATE

IN

W

INDOWS

BEFORE

WRITING

TO

A

C D / D V D / B D

DISC

See "Using the Sleep Power State" on page 48 for information on

Sleep state.

C

HANGE

THE

WRITE

SPEED

TO

A

SLOWER

RATE

See the help files for your

CD, DVD, or BD creation software.

The drive tray cannot eject

1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front

of the drive, then push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

The drive makes an unfamiliar scraping or grinding sound

Ensure that the sound is not caused by the program that is running.

Ensure that the disc is inserted properly.