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Dell 1250c Color Laser Printer User Manual

Page 151

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Troubleshooting

149

Action

Yes

No

1 Adjust the transfer bias.

1

Launch the Tool Box, click Chart Print on the

Diagnosis tab.

2

Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.

3

Launch the Tool Box, click BTR Refresh

Mode on the Printer Maintenance tab.

4

Check the check box next to On, and then

click Apply New Settings.

5

Click Chart Print on the Diagnosis tab.

6

Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.

Is the problem recovered?

The task is

complete.

Go to action 2.

2 The print media surface may be uneven. Try

changing the Paper Type setting in the printer

driver. For example, change the plain paper to

thick.

1

On the Paper/Output tab in Printing

Preferences of the printer driver, change the

Paper Type setting.

Is the problem recovered?

The task is

complete.

Go to action 3.

3 Adjust the fuser temperature.

1

Launch the Tool Box, and click Adjust Fuser

on the Printer Maintenance tab.

2

Adjust the fixing temperature by turning up

the value for your printing media.

3

Click Apply New Settings.

4

Click close box to exit Tool Box.

Is the problem recovered?

The task is

complete.

Go to action 4.

4 If you use non-recommended print media, use

the print media recommended for the printer.
Is the problem recovered?

The task is

complete.

Contact Dell.