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Solving miscellaneous problems – Compaq MP1400 User Manual

Page 60

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A-6 Troubleshooting

Writer: M. Silvetti Saved by: Marianne Silvetti Saved date: 05/12/00 4:29 PM

Part Number: 177284-001 File name: DAppA.doc

Solving Miscellaneous Problems

Multimedia speaker doesn’t
function

1. Make sure the RCA audio cable is

correctly connected to the
Multimedia Adapter and the
audio source.

2. Check the audio source to be

sure it’s operating.

3. Make sure the Mute button is off.

PIP doesn’t operate

Check the cable connections. If there
is a digital source connected, PIP will
not operate. PIP is always the inset
picture; data will always be the larger
screen.

Remote control doesn’t
operate

1. The three AAA batteries may

need to be replaced.

2. Be sure the optional Multimedia

Adapter is properly attached to
the projector.

Remote mouse doesn’t
function

Make sure the USB cable is
connected to the USB slots on the
Multimedia Adapter and the
computer.

Compatibility issues with
equipment attached to the
projector

Upgrade the projector ROM using the
Flash ROM download kit included in
the Compaq MP1400 Microportable
Projector’s packing box. For more
information, refer to Appendix C,

“Flash ROM Upgrade.”

If this does not resolve the problem,
contact your Compaq authorized
service provider or call Compaq
Customer Support for help. (Refer to
the Contacting Customer Support
manual included in the projector
documentation kit for a complete list
of customer support numbers to call.)