FORD 2013 Explorer v.1 - Manual (Page 492)

In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all audio
streams and data fields are accurate.
See the following chart for potential station issues.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume. Poor time-alignment
by the radio
broadcaster. None - broadcast
issue.
Sound fading or
blending in and out The radio is shifting
between analog and
digital audio. None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune. The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available. None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tune The previously stored
multicast preset or
direct tune is not
available in your
current reception area. None - the station is
not available in your
current location.
Text information does
not match currently
playing audio Data service issue by
the radio broadcaster. Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequency Data service issue by
the radio broadcaster. Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed. Pressing Scan disables
HD2–HD7 channel
search. None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
492 MyFord Touch™
2013 Explorer (exp)
Owners Guide gf, 1st Printing
USA (fus)