Drucker Diagnostics QBC STAR Dry Hematology Analyzer User Manual
Page 70
QBC Star System Operator’s Manual
6000-300-000 7–20
44
Bad LM color profile
1. Record the error message on the LCD display
2. Record the age of the blood sample
3. Create a support file (Ref. page 2-8)
4. Open the lid, remove sample and stand the sample upright for
10 minutes
5. Reinsert the sample into the analyzer, close lid and rescan the
sample
6. If the problem persists, draw a new sample and retest
7. If the problem persists after retest, create a new support file
and contact Technical Support
50
RBC layer L1 is too small
1. Record the error message on the LCD display
2. Create a support file (Ref. page 2-8)
3. Open the lid, rotate the sample 180 degrees and reinsert it
into rotor
4. Close the lid and rescan the sample
5. If the problem persists, draw a new sample and retest
6. If the problem persists after retest, create a new support file
and contact Technical Support
51
RBC layer L1 is too large
1. Record the error message on the LCD display
2. Create a support file (Ref. page 2-8)
3. Open the lid, rotate the sample 180 degrees and reinsert it
into rotor
4. Close the lid and rescan the sample
5. If the problem persists, draw a new sample and retest
6. If the problem persists after retest, create a new support file
and contact Technical Support
52
Top of float I7 is too low
1. Record the error message on the LCD display
2. Create a support file (Ref. page 2-8)
3. Open the lid, rotate the sample 180 degrees and reinsert it
into rotor
4. Close the lid and rescan the sample
5. If the problem persists, draw a new sample and retest
6. If the problem persists after retest, create a new support file
and contact Technical Support
53
Top of float I7 is too high
1. Record the error message on the LCD display
2. Create a support file (Ref. page 2-8)
3. Open the lid, rotate the sample 180 degrees and reinsert it
into rotor
4. Close the lid and rescan the sample
5. If the problem persists, draw a new sample and retest
6. If the problem persists after retest, create a new support file
and contact Technical Support
54
Closure I1 is too high
1. Record the error message on the LCD display
2. Create a support file (Ref. page 2-8)
3. Open the lid, rotate the sample 180 degrees and reinsert it
into rotor
4. Close the lid and rescan the sample
5. If the problem persists, draw a new sample and retest
6. If the problem persists after retest, create a new support file
and contact Technical Support