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Chata, Ttach, Orking – ClearOne CHAT Manual User Manual

Page 16: Odes, Roubleshooting

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Chapter 2: Getting Started 13

CHAtAttach working Modes

the following table outlines the CHAtAttach working modes.

Mode #

Mode Code

Description

Condition

1

Solid Red LEd on both
CHAt devices

CHAt devices are in MUTE mode.

Normal

2

Solid blue LEd on both
CHAt devices

CHAt devices are in UNMUTE mode.

Normal

3

Single blue volume light on
both CHAt devices

No PC attached. CHAt devices are in
STAND-BY mode and will WAKE-UP
when a PC is reattached to a device.
All previous CHAt device settings will
be reinstated.

Normal

CHAtAttach troubleshooting

the following table describes issues that may occur and possible causes that may help identify and resolve problems
when using the CHAtAttach accessory.

Error #

Error Code

Cause

Resolution

1

blinking Red LEd’s on
both devices

firmware on CHAt devices
support CHAtAttach but
firmware versions are not the
same.

download and install the
latest firmware onto both
CHAt devices

2

blinking blue LEd’s on
both devices

More than one PC connected
at a time.

Connect ONLY one PC to
the CHAt device

3

blinking Red LEd on a
single CHAt device

CHAtAttach Power Supply

1.

not plugged in

Only one CHAt device

2.

supports CHAtAttach

Only one CHAt device

3.

connected to CHAtAttach

Plug the CHAtAttach

1.

Power Supply into an
active power recepticle
download and install

2.

the latest firmware onto
both CHAt devices
Connect both CHAt de-

3.

vices to the CHAtAttach
accessory

4

CHAt devices will not
synchronize

the firmware on both devices
does not support the CHAtAt-
tach accessory.

download and install the
latest firmware onto both
CHAt devices