Verify the converge pro firmware, Link channel selection – ClearOne Converge USB User Manual

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CONVERGE USB INTERFACE

VERIFY THE CONVERGE PRO FIRMWARE

Verify your CONVERGE Console is operating at version 4.X or higher.
The CONVERGE USB audio interfaces are not recognized by systems
running older versions and the 4.X versions offer significant upgrades
from previous versions. ClearOne strongly encourages users to upgrade
all firmware to the latest release version.
Instructions for updating from version 1.X, 2.X and 3X are detailed later in
this document.

LINK CHANNEL SELECTION

Set each CONVERGE USB unit for both Transmit and Receive channels
using jumpers across a terminal block that is inserted into the 6-pin
Control/Status connector at the back of the CONVERGE USB unit.

Control/Status Connector

for terminal block with jumpers