OSRAM SYLVANIA BackLED MB User Manual
Page 4

4
4.0
Troubleshooting Guide
Problem
Possible Cause
Corrective Action
Entire sign does not light
No input power
Check AC connection to power supply.
Entire sign/one or more LED
runs do not light
No power to LED
modules
Check power supply connection to modules.
Check DC polarity- power supply red output wires must be
connected to red striped module wires, power supply blue
output wires must be connected to gray striped module wires.
Verify power supply output voltage is 12V +/- 1.0V
Part of an LED run does not
light
No power to that run
Check module to module connection for correct polarity.
One module does not light
Module has been
damaged
Replace the module. Observe correct polarity.
Specifications subject to change without notice
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SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc.
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© 2013 OSRAM SYLVANIA Inc. 08/13