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Troubleshooting – Watts PWSTA 90-120K User Manual

Page 26

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26

Model 9000/9100/9500

44

Troubleshooting

PROBLEM

CAUSE

CORRECTION

1. Softener fails to regenerate.

A. Electrical service to unit has been

interrupted.

B. Timer is defective.

A. Assure permanent electrical

service (check fuse, plug, pull

chain or switch).

B. Replace timer.

2. Hard water.

A. Bypass valve is open.
B. No salt in brine tank.

C. Injector screen plugged.

D. Insufficient water flowing into brine

tank.

E. Hot water tank hardness.

F. Leak at distributor tube.

G. Internal valve leak.

A. Close bypass valve.
B. Add Salt to brine tank and maintain

salt level above water level.

C. Clean injector screen.
D. Check brine tank fill time and clean

brine line flow control if plugged.

E. Repeated flushing of the hot water

tank is required.

F. Make sure distributor tube is not

cracked. Check O-Ring and tube

pilot.

D. Replace seals and spacers and/or

piston.

3. Unit used too much salt.

A. Improper salt setting.
B. Excessive water in brine tank.

A. Check salt usage and salt setting.
B. See Problem No. 7.

4. Loss of water pressure.

A. Iron buildup in line to water

conditioner.

B. Iron buildup in water conditioner.

C. Inlet of control plugged due to

foreign material broken loose from

pipe by recent work done on

plumbing system.

A. Clean line to water conditioner.

B. Clean control and add mineral

cleaner to mineral bed. Increase

frequency of regeneration and/or

backwash time.

C. Remove pistons and clean control.

5. Loss of mineral through drain line.

A. Air in water system.

B. Drain line flow control too large.

A. Assure that well system has

proper air eliminator control.

Check for dry well condition.

B. Check to ensure drain line flow

control is sized properly for your

mineral tank.

6. Iron in conditioned water.

A. Fouled mineral bed.

A. Check backwash, brine draw and

brine tank fill. Increase frequency

of regeneration.

7. Excessive water in brine tank.

A. Plugged drain line flow control.
B. Plugged injector system.
C. Timer not cycling.
D. Foreign material in brine valve.

E. Foreign material in brine line flow

control.

F. Power loss during brine fill.

A. Check flow control.
B. Clean injector and screen.
C. Replace timer.
D. Replace brine valve seat and clean

valve.

E. Clean brine line flow control.

F. Check power source.

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