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5 troubleshooting, 1 robotic arm, Robotic arm – Metrohm 786 Swing Head User Manual

Page 29

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5 Troubleshooting

786 Swing Head

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21

5 Troubleshooting

5.1

Robotic arm

Problem

Cause

Remedy

The robotic arm moves
all the way outward
and buzzes.

Sample Processor – The Swing
Head is not correctly config-
ured.

1. Immediately remove the mains plug

and close the control software.

2. Dismount the robotic arm.
3. Plug in the mains plug again and

restart the control software.

4. In the control software under "Con-

figuration" (or under "Device man-
ager" for Touch Control), enter the
correct value for the Swing offset.

5. Initialize the instrument.
6. Remount the robotic arm.

Sample Processor – Robotic
arm is wrongly mounted.

1. Immediately remove the mains plug

and close the control software.

2. Dismount the robotic arm.
3. Plug in the mains plug again and

restart the control software.

4. Check the configuration of the robotic

arm and correct it if necessary (left-
swinging

⇔ right-swinging).

5. Initialize the instrument.
6. Mount the robotic arm correctly.

The Swing Head either
misses the rack posi-
tions totally or is inac-
curate

Sample Processor – The Swing
Head is not correctly config-
ured.

1. In the control software under "Con-

figuration" (or under "Device man-
ager" for Touch Control), enter the
correct values for the Swing radius,
Swing offset etc.

2. Initialize the instrument.

Sample Processor – The axial
distance is not correctly con-
figured.

1. In the control software under "Con-

figuration" (or under "Device man-
ager" for Touch Control), enter the
correct value for the Axial distance.

2. Initialize the instrument.

Sample Processor – The wrong
rack table is being used.

Initialize the rack using the function Ini-
tialize rack
in the "Manual control".