Metrohm Spectrosense - Manual (Page 46)

5 Appendix
42
Spectrosense, Instructions for Use
5.5 Warranty and conformity
5.5.1 Warranty
The warranty on our products is limited to defects that are traceable to mate-
rial, construction or manufacturing error which occur within 12 months from
the day of delivery. In this case the defects will be rectified in our workshops
free of charge. Transport costs are to be paid by the customer.
For day and night operation the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered by the
warranty. Checks which are not a result of material or manufacturing faults
are also charged during the warranty period. For parts from outside manu-
facturers, insofar as these constitute an appreciable part of our instrument,
the warranty stipulations of the manufacturer in question apply.
With the regard to the guarantee of accuracy the technical specifications in
the instruction manual are authoritative.
Concerning defects in materials, construction or design as well as the ab-
sence of guaranteed features the purchaser has no rights or claims except
those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if the
goods show signs of transport damage after unpacking, the carrier must be
informed immediately and a written damage report demanded. Lack of an
official damage report releases Metrohm from any liability to pay compensa-
tion.
If any instruments and parts have to be returned then the original packaging
should be used if at all possible. This applies above all to instruments, elec-
trodes, buret cylinders and PTFE pistons. Before embedment in wood shav-
ings or similar material the parts must be packed in a dustproof package (for
instruments the use of a plastic bag is essential). If open assemblies are in-
cluded that are sensitive to electromagnetic voltages (e.g. data interfaces,
etc.) then these must be returned in the associated original protective pack-
aging (e.g. conductive protective bag). (Exception: assemblies with a built-in
voltage source belong in non-conductive protective packaging).
For damage which arises as a result of non-compliance with these instruc-
tions no warranty responsibility whatsoever will be accepted by Metrohm.