Metrohm 930 Compact IC Flex Oven/SeS/PP - Manual (Page 114)

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930 Compact IC Flex Oven/SeS/PP (2.930.2500)
The same warranty periods that are specified for a corresponding new
part apply to parts that are replaced or repaired within the above-men-
tioned warranty periods. However, replacement or repair of a part does
not extend the warranty period of the entire system.
Deficiencies arising from circumstances that are not the responsibility of
Metrohm, such as improper storage or improper use, etc., are expressly
excluded from the warranty.
Metrohm also offers a 120-month spare parts availability guarantee and a
60-month PC software support warranty, calculated from the date on
which the product is withdrawn from the market. The content of this war-
ranty is the ability of the customer to obtain functioning spare parts or
appropriate software support at market prices during the time of the war-
ranty period. This does not apply for software products sold under the
Metrohm NIRSystems brand.
If Metrohm AG is unable to meet this obligation due to circumstances
beyond the control of Metrohm AG, then the ordering party shall be
offered alternative solutions at preferential conditions.