CTL Confirm-IT2 - Manual (Page 25)

Message Recording Using the GUI
Confirm-IT2 User Guide
21
The General TAB allows you to play back existing recordings that have already
been uploaded and saved to the Confirm-IT server. This is the actual message that
will be heard by the person receiving the recorded message.
If the recording does not exist for the selected Notification Option, the Hear
Recording key will be dimmed.
Figure 20 Listen to Messages Stored in the Server
IMPORTANT NOTE : If no message has been recorded for a certain
Notification Option and a notification callout for that
call type is made, the default system message will be
played to the called party!
Example: The Reschedule Reminder Message has been enabled in
the Advanced Tab of a customer’s profile. If no reschedule
reminder greeting message has been recorded in the Notification
Options, the called party will hear “The reschedule reminder
message has not been recorded.”