Limited warranty – Bowers & Wilkins DS8S User Manual
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your needs.
8
AFTERCARE
Veneered cabinet surfaces usually only
require dusting. If you wish to use an
aerosol cleaner, remove grilles first by
gripping round the edges and gently
pulling them away from the cabinet.
Spray onto the cleaning cloth, not
directly onto the product. Test a small
area first, as some cleaning products
may damage some of the surfaces.
Avoid products that are abrasive, or
contain acid, alkali or anti-bacterial
agents. Do not use cleaning agents on
the drive units. The grille fabric may be
cleaned with a normal clothes brush
whilst the grille is detached from the
cabinet.
When replacing grilles, ensure that the
pegs are correctly aligned with the
receptacles in the cabinet before pushing
into place.
We have chosen the finest wood veneers
for the surface of the cabinet, but please
be aware that, like all natural materials,
the veneer will respond to its
environment. Keep the product away
from sources of direct heat such as
radiators and warm air vents to avoid the
risk of cracking. The wood is treated with
an ultra-violet resistant lacquer to
minimise changes in colour over time,
but a degree of change is to be
expected. This effect may be particularly
noticeable where the area covered by the
grille, or areas kept in shadow, change
more slowly than other areas. Colour
differences may be rectified by exposing
all the veneer surfaces equally and evenly
to sunlight until the colour is uniform.
This process can take several days or
even weeks, but may be accelerated by
careful use of an ultra-violet lamp.
800D, 801D, 802D, HTM1D only
To replace the midrange grille, locate
the central peg in the hole at the tip of
the plastic centre plug fitted to the
drive unit. Push the centre of the grille
firmly, but do not force a misaligned
peg as damage may result. The outer
rim of the grille is held in place by
spring tension in the spokes of the
grille fret.
The painted surfaces of midrange heads
and tweeter housings will benefit from
the use of antistatic cleaner.
Avoid touching the drive unit
diaphragms, especially the tweeter, as
damage may result.
Due to the delicate nature of tweeter
domes, we strongly recommend that you
do not attempt to remove tweeter grilles.
Limited Warranty
This product has been designed and
manufactured to the highest quality
standards. However, if something
does go wrong with this product,
B&W Group Ltd. and its national
distributors warrant free of charge labour
(exclusion may apply) and replacement
parts in any country served by an official
B&W distributor.
This limited warranty is valid for a period
of five years from the date of purchase or
two years for electronics including
amplified loudspeakers.
Terms and Conditions
1 The warranty is limited to the repair of
the equipment. Neither transportation,
nor any other costs, nor any risk for
removal, transportation and
installation of products is covered by
this warranty.
2 This warranty is only valid for the
original owner. It is not transferable.
3 This warranty will not be applicable in
cases other than defects in materials
and/or workmanship at the time of
purchase and will not be applicable:
a for damages caused by incorrect
installation, connection or packing,
b for damages caused by any use other
than correct use described in the user
manual, negligence, modifications, or
use of parts that are not made or
authorised by B&W,
c for damages caused by faulty or
unsuitable ancillary equipment,
d for damages caused by accidents,
lightning, water, fire heat, war, public
disturbances or any other cause
beyond the reasonable control of
B&W and its appointed distributors,
e for products whose serial number has
been altered, deleted, removed or
made illegible,
f if repairs or modifications have been
executed by an unauthorised person.
4 This guarantee complements any
national/regional law obligations of
dealers or national distributors and
does not affect your statutory rights
as a customer.
How to claim repairs under warranty
Should service be required, please follow
the following procedure:
1 If the equipment is being used in the
country of purchase, you should
contact the B&W authorised dealer
from whom the equipment was
purchased.
2 If the equipment is being used outside
the country of purchase, you should
contact the B&W national distributor
in the country of residence who will
advise where the equipment can be
serviced. You can call B&W in the UK
or visit our web site to get the contact
details of your local distributor.
To validate any claim under the warranty,
you will need to produce the original
sales invoice or other proof of ownership
and date of purchase.