What to do if – Bang & Olufsen BeoConnect (for Windows) - User Guide User Manual
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If Windows Media Player 11 or iTunes 8 are not installed or
the version is lower than required, you are notified. You must
install or upgrade one of the above-mentioned versions. If
both media players are installed and one of them is a lower
version than required, you are asked to upgrade that media
player. You can still use the other media player.
You are notified if BeoPlayer is not compatible, that is if the
version is lower than 5.04. If it is compatible you are asked
to use BeoConnect to copy and map media to your product.
If the BeoPlayer version is compatible with BeoConnect and
BeoPlayer’s N.Music is not closed, you are prompted to close it.
A product may not be found automatically if it is connected
to your computer via a wireless system. To add a product
manually,
If another product is selected, BeoConnect disconnects from
the current product and connects to the new product. If the
program is closed, disconnection takes place as well. If a
product is otherwise disconnected, make sure that your home
network is working.
> Switch on BeoSound 5 and move the lever to ‘MODE’.
> Use the wheel to highlight ‘SETTINGS’.
> Press the right arrow button twice, immediately followed by
GO to activate customer service settings.
> Move the lever to ‘NETWORK INFO’. You can then see the
host name and IP-address of your BeoSound 5.
> Switch on BeoMaster 5 and bring up the menu overlay on
the television.
> Press the menu button on the remote control and press 9
to open the ‘Configuration’ menu.
> Press the red button followed by GO to open the customer
service settings ‘Network info’ and ‘Product info’.
> Use the arrow buttons to move to ‘Network Info’ and press
the centre button (GO). You can then see the host name
and IP-address of your BeoMaster 5.
What to do if …
BeoConnect cannot
find a media
player or detects
an incompatible
version …
BeoConnect
detects a BeoPlayer
version …
A product is
not found
automatically …
Why does my
product disconnect …
I want to find the
IP-address and
host name for my
BeoSound 5 …
I want to find the
IP-address and
host name for my
BeoMaster 5 stand
alone …