Autocue QBox Installation Guide - Manual (Page 5)

need to provide the QBox with a valid IP address on your network. Use the tab key to highlight
Manual Configuration. Press space bar to select. Press tab key to reach the IP Address field.
Enter the QBox IP address here. Use backspace key to remove any existing value. Use period
key (full stop) to move to the next box. Note: You may need to configure the PC
’s network
configuration as well.
Press tab to reach the Subnet Mask field. This is a value between 1 - 31. For example: If
subnet mask is 255.255.255.0 then enter 24.
Enter the Default Gateway information. This is optional. Press tab to reach the OK button.
Press ENTER key. The network interface will restart. Press F10 to exit the network
configuration screen. In the main configuration screen,
choose option “Return to Prompt
Mode”. Once in prompt mode, press F5 to get the QBox information screen to display on the
video output. You will see the QBox IP address listed.
If no IP address is listed, the QBox is not detecting a connection to the network or to the PC.
Confirm the network cable is securely attached at both ends. Confirm LED indicators are
illuminated on the Ethernet port of the QBox.
Confirm you can ping the QBox from the PC by using the QBox IP address. The PC must be
able to ping the QBOX successfully in order for the software to work with the QBox.