Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1794-AENTR_AENTRXT FLEX I/O Dual Port EtherNet/IP Adapter Module Installation Instructions User Manual
Page 8: New product satisfaction return, Documentation feedback
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
, you
can find technical manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect support programs. For more
information, contact your local distributor or Rockwell Automation representa
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product
is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document, complete this form,
publication
United States or Canada 1.440.646.3434
Outside United States or
Canada
Use the
, or
contact your local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above
to obtain one) to your distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Publication 1794-IN131A-EN-P - January 2012
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Copyright © 2012 Rockwell Automation, Inc. All rights reserved.
Allen-Bradley, Rockwell Automation, FLEX I/O, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.