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Rockwell automation support, Documentation feedback, Installation assistance – Rockwell Automation 1608M MegaDySC Installation Instructions 400 A User Manual

Page 24: New product satisfaction return

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Publication 1608M-IN001A-EN-P - September 2013

Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A

DIR 10000820217

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products.
At

http://www.rockwellautomation.com/support

, you can find technical manuals, technical and application notes, sample

code and links to software service packs, and a MySupport feature that you can customize to make the best use of these
tools. You can also visit our Knowledgebase at

http://www.rockwellautomation.com/knowledgebase

for FAQs, technical

information, support chat and forums, software updates, and to sign up for product notification updates.

For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect

SM

support programs. For more information, contact your local distributor or Rockwell Automation

representative, or visit

http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication

RA-DU002

, available at

http://www.rockwellautomation.com/literature/

.

United States or Canada

1.440.646.3434

Outside United States or Canada

Use the

Worldwide Locator

at

http://www.rockwellautomation.com/rockwellautomation/support/overview.page

, or contact your local

Rockwell Automation representative.

United States

Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your
distributor to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return procedure.