Brother HL 5370DW - Manual (Page 146)

Troubleshooting
136
7
Solving print problems
7
Problem Recommendation
The printer prints unexpectedly
or it prints garbage data. „ Make sure that the printer cable is not too long. We recommend that you use a
parallel or USB cable that is no longer than 2 meters (6.5 feet).
„ Make sure that the printer cable is not damaged or broken.
„ If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
„ Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
„ Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
„ Turn off the Status Monitor.
The printer cannot print full
pages of a document. An error
message MEMORY FULL
appears. „ Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. (See Control panel
buttons on page 84.)
„ Reduce the complexity of your document or select a lower print resolution.
„ Add more memory. (See Installing extra memory on page 91.)
The printer cannot print full
pages of a document. An error
message PRINT OVERRUN
appears. „ Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See Control panel
buttons on page 84.
„ Reduce the complexity of your document or select a lower print resolution.
„ Add more memory. See Installing extra memory on page 91.
„ Set page protection to Auto by using the supplied Windows
®
driver.
„ Change the following settings in the supplied Windows ® driver and try again. The
best combination of these settings will vary depending on your document:
„ Graphics
1
„ TrueType Mode
1
„ Use Printer TrueType ® Fonts
1 Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings....
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed. „ Adjust the top and bottom margins of your document.