WarmlyYours TempZone Custom Mat - Manual (Page 11)

Warranty Information
Please complete and return the Warranty Card
(online or you may send/fax this form)
Thank you for purchasing your new WarmlyYours TempZone™ fl oor warming system. To register your system, go online to
www.WarmlyYours.com/warranty, or simply complete, detach and mail the Warranty Card within 30 days of date of purchase
to: WarmlyYours, 2 Corporate Dr., Suite 100, Long Grove, IL 60047. For your convenience, you may also fax this card to
(800) 408-1100.
WarmlyYours, Inc. warrants the WarmlyYours TempZone™ electric fl oor warming system
rolls (“the Product”) to be free from defects in materials and workmanship for 25 years
from the date of manufacture, provided that the Product is installed in accordance with the
WarmlyYours product installation guide, any special written or oral design or installation
guidelines provided by WarmlyYours for the specifi c project that the Product is intended, the
provisions of the National Electric Code (NEC), and all applicable local building and electrical
codes. If the Product is determined to be defective in materials and workmanship, and has
not been damaged as a result of misuse, misapplication or improper installation, WarmlyYours
will reimburse the cost for location of the fault, repair of Product, and any labor and materials
required to perform the repair. If repair of the Product is not feasible, WarmlyYours will replace
the Product or refund the original cost of the Product. Controls sold under the WarmlyYours
name are warranted for specifi c coverage periods. Please see www.WarmlyYours.com for the
length of warranty coverage for each control. Should the control be defective or malfunction,
return the control to WarmlyYours and it will be repaired or replaced (at WarmlyYours option).
The warranty does not cover removal or reinstallation costs. See entire warranty in packaging.
WarmlyYours Inc. assumes no responsibility under this warranty for any damage to the
Product prior to or during installation by anyone, including, but not limited to trades people or
visitors to the job site, or damage caused as a result of post installation work. Call our toll free
number, (800) 875-5285, if you have any questions about installation. The Limited Warranty is
null and void if the Product owner or his representative attempts to repair the Product without
receiving authorization. Upon notifi cation of an actual or possible problem, WarmlyYours will
issue an Authorization to Proceed under the terms of the Limited Warranty.
Warranty Subject to the Following Conditions: 1. The warranty of the warming system must
be registered by completing and returning the attached ‘System Warranty Registration’ card
to WarmlyYours, Inc. within thirty days of date of purchase. Please keep your invoice, as
proof of date of purchase will be required in the event of a claim. 2. The warming roll must be
installed fl at under tile, stone, resilient fl ooring or laminate wood in a latex modifi ed thin-set or
a portland-based cement. 3. The warming system must be electrically grounded and protected
by a GFI (Ground Fault Interrupter). 4. The installation must comply with all national and
local electrical and building codes, as well as any other applicable statutory requirements. 5.
The manufacturer hereby reserves the right to inspect the installation site at any reasonable
time. 6. The warranty is not automatically transferred with change of ownership, but the
manufacturer may, on application, transfer the warranty for the period remaining. This transfer
is solely at the discretion of the manufacturer. 7. The warming system should be used strictly
in accordance with the following: 7.1 Hard wire the warming system rolls to a dedicated circuit.
The voltage of the circuit should match the voltage of the warming system, and the size of
the circuit should be such that the warming system does not occupy more than 80% of the
circuit capacity. 7.2 Should you feel no warmth on the fl oor within 60 minutes, verify that there
is power to the control or thermostat. Contact WarmlyYours after verifying that there is power
through the load wires. Under no circumstances should you or anyone else tamper with or
attempt to repair the warming system - this will render the warranty null and void. 7.3 Switch
the warming system on and off as you would any conventional electric heater, although timers
or thermostats may be used if preferred. 7.4 Use reasonable care in the operation of the
warming system. Do not drop heavy articles on the fl ooring or pierce the fl ooring with sharp
objects. 7.5 All restrictions and warnings detailed in the installation guide must be strictly
followed.
WARMLYYOURS, INC. DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE. WARMLYYOURS FURTHER DISCLAIMS
ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT,
INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO WARRANTIES, WHICH
EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE
OF WARMLYYOURS HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY
UNLESS A CORPORATE OFFICER MAKES SUCH EXTENSION OR MODIFICATION IN
WRITING.
RETURN POLICY
Product will be accepted for return if it is in “resalable” condition. The product must be in
exactly the same condition as when we shipped it to you.
1. HOMEOWNER INFORMATION
Company Name Phone
Address Email
City State Postal/Zip
Fax
4. HEATING SYSTEM INFORMATION
Install Date
Installed Under: Tile Stone
Laminate Wood Other
(Please specify other) _____________________________
Sub Floor Material
Set In
Total Rolls Installed
Roll Size Final Ohm Reading
Roll 1
Roll 2
Roll 3
Roll 4
Roll 5
Roll 6
Roll 7
2. FLOOR INSTALLER INFORMATION Check here if homeowner installed
Company Name Phone
Address Email
City State Postal/Zip
Fax
3. ELECTRICIAN INFORMATION
Company Name Phone
Address Email
City State Postal/Zip
Fax