Paxton ASEC Compact Keypad - Manual (Page 7)

PAGE 7
Here is the list of topics about this product that receive the most technical support enquiries.
We list them here to help you speed up the installation and trouble shooting process.
Technical Help
1. I have connected the keypad correctly. Why doesn’t it open when I enter my code?
Q - Check that there is power to the keypad by setting the keypad backlight to ON, and listening for keypad beeps.
Q If not, check the power supply.
Q - Check that the green light flashes when the correct code is entered. If not, the code has not been entered
Q correctly, or may have been incorrectly programmed initially.
Q - Check that the lock is capable of operating with a 12V DC power supply.
Q - Check the connections.
2. When I enter my code, I hear a click and the unit resets. Why does the release not unlock?
Q This can be caused by incorrect wiring of the output wires or the diode. If a DC lock is used, check that a diode
Q is connected across the lock so that the band is nearest the +V connection. This fault may blow a fuse in the
Q power supply - check for above before replacing the fuse.
3. The door is always unlocked. Why, and how do I get it to lock again?
Q If the green light on the keypad is on constantly, check the type of lock that is fitted. If it is a fail open type,
Q it requires power to be applied to its terminals to keep it locked. A fail locked type (more common) requires power
Q only when it is to be kept open. Refer to the programming instructions to set the keypad for the correct lock type.
Q If this is set correctly, check all wiring for shorts or bad connections. Check that a diode is fitted to the DC lock
Q and is connected correctly. If not, the keypad may be damaged and will have to be replaced. Damaged relay
Q contacts are not covered by product warranty.
Q If the green light on the keypad is flashing, switch off the power. Wait for 10 seconds and switch the power
Q on again. If the door is locked and the green light is on constantly again, it is likely that the user code is set to
Q operate in toggle mode. If you do not want toggle codes, reset the keypad and enter new codes accordingly.
Q If on re-applying power, the keypad’s green light is still flashing, and the door is still open, check the exit button
Q (grey) wires. These could be connected to an exit button of the incorrect type, or shorted by faulty wiring, or the
Q exit button operation could be set incorrectly. Rectify and re-test.
1 120
4 digits 8 digits
1 sec 60 sec
12V DC 15V DC
150mA
1A
-20 °C +55 °C
IP67
70 mm 115 mm 29 mm
Voltage
Specifications
Operating temperature
Electrical
Environment
Dimensions
Min Max
Width Height Depth
Current
Outdoor Use
Features
Door open time
Silent operation
Can be used with fail OPEN locks
Can be used with fail CLOSED locks
Exit button input
Waterproof
Number of Users
Switchable current
Min
Min
Max
Max
Yes
Yes
Yes
Yes
Code length
Cable length
Backlight Yes
3 metres