Troubleshooting, Technical specifications – Intelix DIGI-HD-XR User Manual
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8001 Terrace Ave
Suite #201
Middleton, WI 53562
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833
Troubleshooting
Symptom
Possible Solutions
No signal
Status LED is off
Verify that both ends of the twisted pair
cables use 568B crimp pattern.
Swap the twisted pair cables in the A and B
RJ45 inputs on the receive balun.
Verify HDMI cables and source and
destination HDMI ports are operational.
No signal
Verify the power supplies are connected to
both the send and receive baluns.
Verify the power LEDs on both the send
and receive units are brightly illuminated.
Unusual colors in the
video
Power off the destination device and
power it back on to force renegotiation.
Unplug and re-plug the HDMI cable from
receive balun to force renegotiation.
No signal
Screen is completely
snowy
Speckling in the video
image
Occasional signal
dropouts
Video without audio
Use shorter runs of twisted pair cabling.
Drop the HDMI signal to the next lower
resolution; i.e., decrease resolution from
1080p to 1080i, etc.
Replace the twisted pair cable with a
higher grade twisted pair cable; i.e.,
replace Cat 5e with Cat 6.
Speckling in the video
image
If the destination device is incapable of
displaying the video signal, alter the source
signal; i.e., decrease resolution from 1080p
to 1080i, etc.
Video without audio
Change source device to output PCM other
than Bitstream audio.
Enable PCM down sampling if supported by
your source device.
The Intelix DIGI-HD-XR conforms to HDMI and HDCP specifications.
Intelix does not guarantee operation with devices that do not conform
to these specifications. The Intelix DIGI-HD-XR passes HDCP signals and
does not manipulate them in any way.
Distances and picture quality may be affected by cable grade, cable
quality, source and destination equipment, RF and electrical
interference, and cable patches.
Twisted Pair
extender cables
must be crimped
using the T568B
standard! T568A is
not supported and
can cause video
loss.
Technical Specifications
Maximum Distance per
Linked Unit
(Cat 5e)
1080p: 100’
1080i/720p: 200’
480i/480p/576i/576p: 200’
Maximum Distance per
Linked Unit
(Shielded Cat6a)
1080p: 150’
1080i/720p: 300’
480i/480p/576i/576p: 300’
Maximum Linked Units
5
Supported Video Resolutions
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Supported Audio
Dolby TrueHD 7.1, Dolby TrueHD 5.1,
Dolby Digital 5.1, DTS-HD Master Audio
7.1, DTS-HD Master Audio 5.1, DTS 5.1,
PCM 2.0, PCM 5.1
3D Support
Side by side half frame
Top and bottom half frame
Video Amplifier Bandwidth
1.65 Gbps
Output Video
HDMI 1.3 with HDCP
Compliancy
HDMI 1.3b
Input DDC Signal
5.0 volts p-p (TTL)
Input Video Signal
0.5 to 1.0 volts p-p
Supported IR Carrier
Frequency
36 – 40 kHz
IR Wavelength
940 nm IR
IR Frequency
38 kHz
Cabling
HDMI: One Cat5e UTP cable
HDMI & IR: Two Cat5e UTP cables
Connectors
Two (2) Shielded RJ45 inputs
Two (2) Shielded RJ45 outputs
One (1) IR input
One (1) HDMI output
Enclosure Painted Steel
Maximum Power
Consumption
5 watts
Dimensions
110mm x 66mm x 23mm
Power Supply
5 VDC / 1A
Operating Temperature
38 ° C
Regulatory
CE, RoHS
Shipping Weight
1 lbs.
ESD Protection
16kV
Diagnostic Indicators
Status and power LEDs
Warranty
2 years
Includes
DIGI-HD-XR, Power Supply, IR eye,
Mounting brackets (2)