Warranty, liability & copyright, Questions / repair work, Ce-declaration of conformity – Heidolph RZR 2102 control Z User Manual
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28
E
WARRANTY, LIABILITY &
COPYRIGHT
Warranty 
Heidolph Instruments guarantees warranty that the 
present product shall be free from defects in mate-
rial (except wear parts) and workmanship for 3 
years from the date shipped off the manufacturer’s 
warehouse. 
Transit damage is excluded from this warranty. 
 
To obtain such warranty service, contact Heidolph 
Instruments (Tel.: +49 - 9122 - 9920-68) or your 
local Heidolph Instruments Dealer. If defects in 
material or workmanship are found, your item will 
be repaired or replaced at no charge. 
Misuse, abuse, neglect or improper installation are 
not covered by this warranty guarantee.. 
Alterations to the present warranty guarantee need 
Heidolph Instruments’ consent in writing. 
 
Exclusion Clause 
Heidolph Instruments cannot be held liable for 
damage from improper use or misuse. Remedy for 
consequential damage is excluded. 
 
Copyright 
Copyright in pictures and wording of the present 
Instruction Manual is held by Heidolph Instru-
ments. 
 
QUESTIONS / REPAIR WORK
If any aspect of installation, operation or mainte-
nance remains unanswered in the present Manual, 
please contact the following address: 
 
For repair services please call Heidolph Instru-
ments (phone: +49 - 9122 - 9920-68) or your local, 
authorized Heidolph Instruments Dealer. 
 
 
Note
You will receive approval for sending your 
defective item to the following address: 
Heidolph Instruments GmbH & Co. KG
Lab Equipment Sales 
Walpersdorfer Str. 12 
D-91126 Schwabach / Germany
Tel.: +49
– 9122 - 9920-68
Fax: +49
– 9122 - 9920-65
E-Mail: [email protected]
 
 
 
Note 
If you are based in the United States of 
America, please contact Heidolph US: 
Heidolph Instruments LLC
Lab Equipment Sales
2615 River Rd.
Cinnaminson, NJ 08077
Phone: 856-829-6160
Fax: 856-829-7639
E-Mail: [email protected]
 
 
Safety Information 
When shipping items for repair that may 
have been contaminated by hazardous 
substances, please: 
-
advise exact substance
-
take proper protective meason to 
ensure the safety of our receiving 
and service personnel 
-
mark the pack IAW Hazardous Mate-
rials Act 
CE-DECLARATION OF
CONFORMITY
 
We herewith declare that the present product 
complies with the following standards and harmo-
nized documents: 
 
EMC Directive: 
EN 50 081-1:1992 
EN 61000-3-2:1995+prA14:2000 
EN 61000-3-3:1995 
EN 61000-4-2:1995 
EN 61000-4-3:1996 
EN 61000-4-4:1995 
EN 61000-4-5:1995 
EN 61000-4-6:1996 
EN 61000-4-8:1993 
EN 61000-4-11:1994 
 
 
Low-voltage Directive (73/23/EEC): 
EN 61010-1 
EN 61010-2-051 
 
