CounterPath Bria 3.0 Administrator Guide - Manual (Page 25)

Bria 3.0 Administrator Guide
21
Number to dial for checking voicemail This is the number that will be called when a user
clicks the Check for voicemail icon on the softphone,
in order to connect to voicemail and listen to
messages.
• Completing this field activates the vicarial icon on
the softphone.
• If you leave this field empty, then this icon will not
work; users will have to manually dial this number
in order to connect to voicemail.
Number for sending calls to voicemail This is the number that incoming calls will be forwarded to if they are unanswered after
the specified interval (below).
Send calls to voicemail if unanswered To send to voicemail after the specified number of seconds.
Your IP PBX may also provide a similar feature that is set up outside of Bria. If so,
make sure you do not enter competing information in Bria and in the IP PBX’s user
interface. For example, if you turn off this field, make sure the same feature at your
service provider is also turned off. Otherwise, all your calls will continue to be
forwarded.
Always forward to this address Typically, each user sets this field up individually, to suit their needs. This feature works
even if the VoIP service does not include voicemail.
To always forward phone calls received on this account.
Enter the address to forward to, but leave the checkbox cleared (the individual user will
click it when desired). Phone calls received on other accounts (if you have them) are not
affected by enabling this field for this particular account.
When on the phone, forward to Typically, each user sets this field up individually, to suit their needs. This feature works
even if the VoIP service does not include voicemail.
To forward only when you are on another phone call.
Enter the address to forward to, but leave the checkbox cleared (the individual user will
click it when desired). Phone calls received on other accounts (if you have them) are not
affected by enabling this field for this particular account.
Your service provider may provide a similar feature that is set up outside of Bria. If so,
your users must make sure they do not enter competing information in Bria and in the
service provider’s user interface. For example, if they turn off this field, make sure the
same feature at your service provider is also turned off.
Table 3: SIP Account Properties – Voicemail
Field Description