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Introduction, Configuring the cardiris crm connector, Ow to configure – I.R.I.S. Cardiris 5 for Microsoft Dyn CRM User Manual

Page 4: Ardiris for, Icrosoft, Ynamics

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Cardiris

TM

5 – Administrator Guide

3

H

OW TO CONFIGURE

C

ARDIRIS

FOR

M

ICROSOFT

D

YNAMICS

CRM

I

NTRODUCTION

In order for Microsoft Dynamics CRM to interact successfully
with Cardiris and vice versa, Cardiris Corporate for CRM's
must be set up correctly across your organization.

To do that, Microsoft Dynamics CRM* administrators must:

Configure the Cardiris CRM connector on one machine;

Deploy the CRM connector configuration on all Cardiris client

computers;

Set up relevant privileges for Cardiris users on the CRM server.

These three steps are discussed in the sections below.

Note that these sections only concern CRM administrators.

* "Microsoft Dynamics CRM" is referred to as "CRM" in the
remainder of this chapter.

C

ONFIGURING THE

C

ARDIRIS

CRM

CONNECTOR

The Cardiris CRM connector can be configured on any computer on
which Cardiris Corporate for CRM's is installed.