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How to configure cardiris for salesforce crm, Introduction, Ow to configure – I.R.I.S. Cardiris 5 for Microsoft Dyn CRM User Manual

Page 22: Ardiris for, Ales, Orce

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Cardiris

TM

5 – Administrator Guide

21

H

OW TO CONFIGURE

C

ARDIRIS

FOR

S

ALES

F

ORCE

CRM

I

NTRODUCTION

In order for Salesforce CRM to interact successfully with Cardiris
and vice versa, Cardiris Corporate for CRM's must be set up
correctly across your organization.

To do that, Salesforce CRM* administrators must:

have administrator rights to an Enterprise, Unlimited or

Developer Salesforce CRM account.

configure the Cardiris CRM connector.

grant Cardiris users who need to export to Salesforce CRM the

necessary access rights to the Salesforce API.

Important note: users must export to exactly the same Salesforce
account type as used by the administrator to do the configuration.

*"Salesforce CRM" is referred to as "CRM" in the remainder of this
chapter.