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I.R.I.S. Cardiris 5 for Microsoft Dyn CRM User Manual

Page 25

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How to configure Cardiris for SalesForce CRM

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Next, you are prompted to configure your CRM field mapping.

Click the tabs Leads, Contacts or Accounts depending on

which entity type you want to configure.

Note that in most cases you can use the default mapping.

Also note that field mapping is entity-specific. This means the
configuration process must be done separately for Leads, Contacts
and Accounts.