Error reporting salesforce crm – I.R.I.S. Cardiris 5 for Microsoft Dyn CRM User Manual
Page 27

How to configure Cardiris for SalesForce CRM
26
Note that the field mapping process behaves differently for Leads and
Contacts:
When a Cardiris contact is mapped to a CRM Contact, it is
created in the Contacts section of Salesforce. The company
name in Cardiris becomes the account name in Salesforce.
When a Cardiris contact is mapped to a CRM Lead, it is
created in the Leads section of Salesforce.
When you are done configuring the field mapping, click Apply
to save the configuration.
Note: if you are not satisfied with the configuration, click Restore
defaults to return to the initial field mapping.
Once you have configured the connector, you need to grant
Cardiris users access rights to the Salesforce API in order to be
able to export.
E
RROR REPORTING
S
ALESFORCE
CRM
Error detection and reporting capabilities have been upgraded in
Cardiris 5. Whenever an error occurs, the error information is stored
in a Cardiris log file. This log file is located in your local temp
folder. To access the temp folder, type in %TEMP% in Windows
Explorer. If necessary, you can always send the log file to I.R.I.S.
support for further assistance
Note that a new log file is created each time you start Cardiris.