I.R.I.S. IRIScan Pro 3 Wi-Fi User Guide - Manual (Page 67)

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6.9 The Information Tab
The Information tab displays the following system and scanner information.
The Information tab dialog box
The “Report” button：
If you encounter any error message while using the scanner, click the Report button. A
report.txt file (C:\IRIScan Pro Wifi) will be generated. Please send this file to the nearest
service center for trouble shooting.
The “Reset Pad Count” button：
After scanning approximately 10,000 pages through the Auto Document Feeder (ADF), the
ADF pad may be worn out and you may experience problems with document feeding. In this
case, it is highly recommended to replace the ADF pad with a new one. (Please refer to the
manual for proper replacing procedure.) For ordering the ADF pad, please consult your
nearest dealer. After replacing the ADF pad, click the “Reset Pad Count” button to reset the
pad count.
The “Reset Roller Count” button：
After scanning approximately 100,000 pages through the ADF, the ADF roller may be worn
out and you may experience problems with document feeding. In this case, it is highly
recommended to replace the ADF roller with a new one. (Note the replacement of the ADF
roller has to be performed only by authorized service center. Therefore, please return your
scanner for roller replacement.) After replacing the ADF roller, click the “Reset Roller
Count” button to reset the roller count.