Smittybilt CN012-S4B Sure Steps - Manual (Page 3)

For Technical Support/Warranty Information please call 310-762-9944
Smittybilt, 400 West Artesia Blvd, Compton, CA 90220
Installation Instructions
Sure Steps (Part # CN012-S4)
1992-1999 Suburban 4 Door
WWW.SMITTYBILT.COM
shipping. This warranty is not transferable from the original buyer. For the original Buyer to be eligible for the limited warranty
coverage, the Buyer must provide proof of purchase. Smittybilt strongly recommends returning the warranty registration card.
Customer’s remedy hereunder shall be limited only to repair or replacement (at Smittybilt’s option) of any defective part(s) returned
to Smittybilt at customer’s expense. The determination of whether or not a returned part is defective or subject to coverage under
the limited warranties stated herein shall be made at Smittybilt’s sole discretion.
Duration of Limited Warranty
1. Limited Lifetime Warranty on Stainless Steel Products -
Smittybilt stainless steel products carry the foregoing limited repair or replacement warranty against workmanship and defects
in the material so long as the original purchaser retains the original stainless steel parts.
2. Limited Five (5) Year / 50,000 Mile Pro-Rata Warranty (whichever occurs first) on Dual-Stage Powder Coating
Products -
Smittybilt dual-stage powder coated products carry the foregoing limited repair or replacement warranty for a period of (5)
years or 50,000 miles (whichever occurs first) from date of purchase against workmanship and defects in the material, provided
that any claim submitted after (2.5) years from date of purchase shall, if accepted, be satisfied by Smittybilt offering customer a
credit on the purchase of a replacement product equal to fifty percent (50%) of customer’s initial purchase price.
3. Limited Three (3) Year / 36,000 Mile Pro-Rata Warranty (whichever occurs first) on Chrome Products -
Smittybilt chrome products finished carry the foregoing limited repair or replacement warranty for a period of three (3) years or
36,000 miles against workmanship and defects in the material (whichever occurs first) from the date of purchase.
Requesting Warranty Coverage
To make a claim under this limited warranty, customer must:
(1) Call Smittybilt, at (888) 717-5797 for a return authorization code (RAC) and/or Smittybilt may require photographic proof of
defect before issuing an (RAC); (2) return the defective part, properly packaged to prevent further damage to the product, postage
prepaid, together with dated proof of purchase receipt and identifying return authorization code (RAC) on the outside of the
packaging to Smittybilt at 1600 Walnut Parkway, Compton, CA 90220. Warranty claims can not be determined until the returned
merchandise is inspected. A minimum charge of fifteen percent (15%) may be added for all products which are determined to be
returned for reasons other than warranty. Additional charges may be applied if merchandise is damaged or unsellable upon receipt.