Apple AppleCare Protection Plan for iPhone - Manual (Page 7)

7 English
Try these simple steps before contacting Apple for help.
If you experience problems with your iPhone, try the troubleshooting steps on the iPhone Support
website at www.apple.com/uk/support/iphone. As a precaution, back up all content before you
troubleshoot your iPhone.
1. Verify that you have the latest iTunes.
You can download the latest iTunes at www.apple.com/uk/itunes/download.
2. Visit the iPhone Support website.
The iPhone Support website has links to service option availability, iPhone tutorial, Communities,
and other resources to answer various how-to questions, which are available 24 hours a day at
www.apple.com/uk/support/iphone.
3. Contact Apple for more assistance.
If the steps in this guide do not resolve your issue, contact Apple. An Apple representative will
ask you for your AppleCare Protection Plan for iPhone agreement number or your iPhone serial
number, which is located on the SIM tray or in the About screen on your iPhone. From the
Home screen, tap Settings > General > About and scroll down.
UK
Ireland
(44) 0844 209 0611 (353) 1850 946 191
Monday - Friday Monday - Friday
8:00 am - 7:45 pm 8:00 am - 7:45 pm
Saturday Saturday
10:00 am - 5:45 pm * 10:00 am - 5:45 pm *
* Telephone numbers and hours of operation may vary and are subject to change. You can find the most up-to-date local
and international contact information at www.apple.com/contact/phone_contacts.html.
Quick Reference Guide
AppleCare Protection Plan for iPhone