Apple ImageWriter II - Manual (Page 38)

Solving Printer Software Problems
If all your connections are correct and the printer is on and selected, but the test doesn’t print, you
probably have a software problem. Check these two areas for problems:
First, Pull down the menu. If you see the Choose Printer accessory, make sure you have selected the
correct AppleTalk status (Connected or Disconnected), device, and port.
If you see the Chooser accessory, first open the Control Panel to see if AppleTalk is Connected or
Disconnected. Then select the Chooser and make sure you have selected the correct device and port
icons.
Second, see if you have a recent ImageWriter II printer resource; open the System Folder. If the
ImageWriter II icon looks like either of the ones shown in the margin, you’re ready to print. If you have a
different ImageWriter II icon or no ImageWriter II icon at all, see your authorized Apple dealer for a
software update.
Important
If you still can’t get the test to work and have the Chooser accessory in your menu, you should run the
Installer program again. Never try to install Chooser and the software that goes with it by dragging icons or
running Font D/A Mover.
By the Way: You may also want to check the Control Panel and make sure the settings are the way you
want them.
Connecting to the Lisa Office System
Connecting the Lisa takes two steps: plugging in the cable and setting a Preference.
Plug the remaining end of the cable into Lisa’s printer Port B. Tighten the thumbscrews on the connector
for a firm fit.
Connecting to Serial B Port
Important!
The Lisa reserves the Serial A port for modem communications and the Serial B port for printers. Be
sure you have connected the ImageWriter II to the correct port.
Turn the Lisa on and open thePreferences icon.
CheckConnect Devices.
SelectSerial B Connector.
CheckImageWriter II (or justImagewriter) on the list of available devices.
Finally, chooseSet Aside Preferences from the File/Print menu.
With the connection made, you’re ready to test your work.
Testing the Connection
Follow these steps to test your connection and configuration.
Turn the ImageWriter II on and make sure the Select light is on
Hold down OPTION and press the right Shift-4 (from the keypad) to print the current Lisa screen.
If the ImageWriter II produces an unacceptable printout, see Chapter 5, “General Troubleshooting.”