Apple AppleCare Protection Plan for Mac - Manual (Page 32)

32 English
described herein. In the absence of the restriction and/or limitation of liability, Apple would not
provide the Plan. You acknowledge that the benefits stemming from the Plan provide appropriate
compensation for the limitation and/or restriction of Apple’s liability hereunder.
Section 9 is supplemented by the following provision:
If you are a consumer and you have entered this Plan through the Apple Store web site, through
the phone or by concluding a distance contract in any other manner, you may cancel this Plan
within 8 business days upon the conclusion of this Plan (if according to the applicable law, Apple
has to provide you with a written statement, if the above is not provided, within 8 business days
from the receipt of the above, but not later than 3 months from the conclusion of this Plan). In
this case, you will receive a full refund. However, if upon your request, Apple has started to provide
you the service hereunder within the above period, you are not entitled to cancel the Plan in the
manner set out above; you are entitled to terminate it in line with the provisions of this service
contract.
Section 11 (v) is replaced by the following provision:
In carrying out its obligations Apple may, at its discretion and solely for the purposes of monitoring
the quality of Apple’s response, record part or all of the calls between you and Apple, provided that
Apple has informed you about the above and acquired your consent.
Section 11 (vi) is replaced by the following provision:
You agree that any information or data disclosed to Apple under this Plan is not confidential or
proprietary to you. You hereby voluntary consent to the collection, processing and transfer of your
personal data for the purposes of this Plan, as described herein and in the Apple Privacy Policy. This
may include transferring your data to affiliated companies or service providers located in countries
where data protection laws may be less comprehensive than those in your country of residence,
including but not limited to Australia, Canada, countries of the European Union, India, Japan, the
People’s Republic of China and the U.S.
ITALY
AppleCare Protection Plan benefits are in addition to rights provided by consumer protection laws
in your jurisdiction.
Under articles 128-135 of the Legislative Decree n. 206 6 September 2005 (Consumer Code), Italian
consumers have up to 26 months to claim against the seller that a product was defective when