Apple Newton Internet Enabler - Manual (Page 23)

Problems with the telephone line
My telephone has call waiting, and when I receive a call while
connected to the Internet, my Newton device resets.
m You can temporarily turn off call waiting on your phone while using NIE by
selecting the “*70, (No Call Waiting)” dialing prefix. You can do this in two ways:
m You can change the dialing prefix in the worksite you’re using. Go into the Extras
Drawer, tap Owner Info, open a worksite, and tap the Dialing Prefix information that’s
displayed. Tap the diamond next to Dialing Prefix and choose “*70, (No Call Waiting).”
m You can tap the Assist button q in the connection slip each time you connect
to your ISP, tap the Prefix diamond, and choose “*70, (No Call Waiting).”
The modem hangs up when I’m downloading large amounts of
information.
m Your modem might not be compatible with the modems used by your ISP. Check
compatibility with your ISP. If there’s a problem, try a different modem or another ISP.
m The phone line your modem is using may be noisy. Try again later, or try a
different phone line.
Problem accessing remote hosts
When I’m using a Web browser or other Internet application, it can’t
find the addresses of remote hosts. A message such as “Unknown
host name” appears.
m Make sure you’ve entered the host name correctly. If you’re following a link, make
sure it’s up-to-date.
m You may have entered an incorrect IP address for the name server. Return to the
Internet Setup slip for your ISP (the second slip of the three-part setup sequence)
and make sure the Name Server IP Address settings are entered exactly as
specified by your ISP.
m There may be a problem with the ISP’s name server. Ask your ISP if their name
server is a “recursive resolver” that supports clients with only “stub DNS
resolvers.” If not, ask them to provide you with the address of a recursive DNS
resolver, or switch to another ISP that provides one.
m The ISP’s name server host may be overloaded. Try again later or ask your ISP for
another name server address to use.
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