Apple Power Macintosh 9500 Series User Manual

Page 89

The tray of your CD-ROM player won’t open.

If a CD-ROM disc icon appears on your screen:

Drag the disc icon to the Trash, or select it and choose Put Away from the
File menu. If the AppleCD Audio Player program is active, choose Eject
CD from the File menu.

If you see a message that a disc can’t be put away because it is being
shared, turn off file sharing, then try again to put away the disc.

If no CD-ROM disc icon appears on your screen:

Press the Open/Close button for your CD-ROM player.

The signal to open the tray may not be reaching the computer. Turn off
your computer and locate the small pinhole to the lower right of the
CD-ROM tray opening. Insert the end of a large, straightened paper clip
firmly and horizontally into the pinhole. Push gently until the tray is
released, then carefully pull the tray open. Do not force the tray open; wait
until the paper clip has dislodged it or you may break the front of the tray.

If neither of these suggestions works, your CD-ROM player may be damaged.
Contact an Apple-authorized service provider or Apple for further assistance.

Your computer won’t restart, and a CD-ROM disc is in the CD-ROM player.

Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM player to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.

WARNING

Turn off your computer before you attempt to eject the tray

using a paper clip. If you don’t, you may damage the CD-ROM player.

Troubleshooting