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English • 21 – Philips 10001541 User Manual

Page 21

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English

• 21 •

Fault

Possible cause

Solution

The machine does not turn on. Machine not connected to the power

supply.

Connect the machine to the power supply.

The pump is very noisy.

Water tank empty.

Refi ll with water (Section 4.4).

All buttons are fl ashing.

Water circuit needs priming.

Prime the circuit as described in Section

4.5.

The coffee is too cold.

The portafi lter is not inserted for

preheating (Section 5).

Preheat the portafi lter.

Cold cups.

Preheat the cups with hot water.

Milk does not froth.

It is not possible to prepare a

cappuccino.

Not suitable milk: powdered milk,

low-fat milk.

Use whole milk.

The cappuccinatore is dirty.

Clean the cappuccinatore as described in

Section 9.

No steam in the boiler.

Prime the circuit (section 4.5) and repeat

the procedure described in Section 8.

The coffee is dispensed too

fast, no foam builds up.

Too little coffee in the portafi lter.

Add coffee (Section 5).

Coffee ground is too coarse.

Use a different blend (Section 6).

Coffee is old or not suitable.

Use a different blend (Section 6).

Old or not suitable pod.

Change the pod.

One component missing in the

portafi lter.

Make sure that all components are present

and that they have been installed properly.

Coffee is not dispensed or

dispensed only in drips.

No water.

Refi ll with water. (Section 4.4).

The grind is too fi ne.

Use a different blend (Section 6).

Coffee pressed in the portafi lter.

Shake the ground coffee.

Too much coffee in the portafi lter.

Reduce the quantity of coffee in the

portafi lter.

Knob (4) is open.

Close the knob (4).

Traces of limestone.

Descale the machine (section 10).

The fi lter in the portafi lter is clogged.

Clean the fi lter (Section 9).

Not suitable pod.

Change type of pod.

Coffee drips from the edges.

The portafi lter is incorrectly inserted

into the brew unit.

Insert the portafi lter correctly (Section 5).

The upper edge of the portafi lter is

dirty.

Clean the rim of the portafi lter.

The gasket of the boiler is dirty or

worn.

Clean the gasket.

Pod wrongly inserted.

Insert the pod correctly. Make sure it does

not come out of the portafi lter.

Too much coffee in the portafi lter.

Reduce the quantity of coffee using the

measuring scoop.

Please contact an authorized service centre for any faults not covered in the above table or when the suggested
solutions do not solve the problem.

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