Black Box GEH-6510 User Manual
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•••• Chapter Five - Troubleshooting
DDE Server User’s Guide
Could not find register group with name CPML3720WFRReg, so DDE execute
failed.
This is a device-type configuration problem. Please check that you have the
correct GE32MODB.CFG file
Could not enable comm notification for
The Server could not initialize notification-based (interrupt-driven)
communication for the communication port. Communication with the
devices may not work well. Restart the Server. If the problem persists, check
the communication port integrity.
Could not find register group with name PLMeterWFCRegisterGroup, so DDE
execute failed
This is a device-type configuration problem. Check that you have the correct
GE32MODB.CFG file.
Could not open RMS data file
The data file to store MicroVersaTrip device Peak Demand computation
parameters could not be opened by the Server as defined in
GE32MODB.INI. The .ini file entry may be wrong or the file may have
been deleted.
Comport
Server internal error. Please contact Customer Support. This error cannot
occur if the Server is functioning properly. This error indicates corruption of
the internal data structures.
COM
The Server polled one Modbus address and got a response from some other
address. This condition does not occur if all the devices on network are
behaving correctly.
CPML3720WFCReg::OnRetrieveWFR Invalid BufferNo...
An incorrect buffer number was passed by the Waveform Client in the
RetrieveWFR DDE Execute command. Please contact Customer Support.
CRC ERROR
The Server received a response from a slave with a CRC error. If there are
frequent CRC errors, some possible causes are:
• Excess noise on the RS-485 network. Device responses are corrupted
by noise.
• Some devices may require a certain idle time on the RS-485 network. If
the Server’s protocol timer tick value is set too low, then such devices
may give frequent CRC errors. For currently supported devices, timer
tick values less than 30 milliseconds are not recommended.
CServerApp::OnDeleteDev - Invalid toolkit index
Internal error in the Server. Please contact Customer Service
DDE Execute
Possible causes are:
• The execute command is misspelled.