Philips PerfectDraft Bierzapfanlage - Manual (Page 23)

Problem Solution
Make sure the tube is fitted correctly in the tap unit (see chapter
‘Preparing for use’, section ‘Placing the tube into the tap unit’).
Make sure that the tap unit is placed correctly on the keg (see chapter
‘Preparing for use’, section ‘Placing the tap unit onto the keg’).
Too much foam comes out
of the appliance.
Make sure you open the tap completely when you pour beer (see chapter
‘How to pour a perfect beer’).
The beer is too warm. Wait until the beer is cold enough to be poured,
i.e. when temperature on the display is green (HD3620 only) or when the
green indicator light goes on (HD3610).
The keg has been shaken too much. Wait half an hour for the beer to
settle.
The first glass can contain more foam than usual. Try pouring a second
glass.
The tube may not function properly. Contact the PerfectDraft call centre
in your country to obtain a new tube.
The foam head is too high. See chapter ‘How to pour a perfect beer’.
The beer that comes out
of the appliance is flat.
Check if the keg has been open for over 30 days and check if the expiry
date of the keg has passed.
Perhaps the glasses you used were not clean enough. Rinse the glasses
with water and some washing-up liquid. Rinse them thoroughly with cold
water to remove all grease and soap residues
Pour beer as described on the keg and in this user manual (see chapter
‘How to pour a perfect beer’).
The foam head collapses
very quickly.
Perhaps the glasses you used were not clean enough. Rinse the glasses
with water and some washing-up liquid. Rinse them thoroughly with cold
water to remove all grease and soap residues.
Make sure the beer is cold enough to be poured, i.e. when temperature
on the display is green (HD3620) or when the green indicator light goes
on (HD3610).
The keg fell, can I still use it? When it is an unopened keg and it does not have any visual damage, you
can try to use it. When the keg is already open, you cannot use the keg
anymore and have to install a new keg.
The beer tastes bad. Make sure you keep the appliance plugged in all the time. Once the keg
has been opened and is kept cool, the beer stays fresh for 30 days. Check
the expiry date on the keg before you install a new keg.
Always clean the tap unit and place a new tube into it when you install a
new keg.
Make sure you use clean glasses.
cooling
The temperature on the
display goes up (HD3620).
Make sure that the doors are properly closed (see chapter ‘Preparing for
use’, section ‘Placing the keg into the appliance’).
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