Troubleshooting – Philips PerfectDraft Bierzapfanlage User Manual

Page 21

you use kegs from other suppliers than the ones mentioned in this user

manual.

The kegs and tubes are not covered by this guarantee.

troubleshooting

If you are unable to solve the problem with the information below,

at 078-250159 (Belgium), 01801-324000 (Germany) or 0900-2224222

(Netherlands).

Problem

Solution

appliance general
It is not possible to close

the doors.

Make sure you push down the blue locking levers until they are in

horizontal position before you close the doors.
Make sure the tube is placed correctly in the tap unit and the tap handle is

in upright position. See chapter ‘Preparing for use’, section ‘Placing the tube

into the tap unit’.
Make sure the tap unit is placed correctly on the keg.

There is frost on the keg or

on the appliance.

Unplug the appliance and let the keg or appliance defrost. Dry

the appliance or keg with a cloth.
Make sure that the doors are properly closed. For instructions on how to

close the doors, see the chapter ‘Preparing for use’, section ‘Placing the keg

into the appliance’. It is normal for some frost to be present on the back

of the keg.

Beer leaks out of the

appliance.

Make sure that the tap unit and the tube are placed correctly (see chapter

‘Preparing for use’, sections ‘Placing the tap unit onto the keg’ and ‘Placing

the tube into the tap unit’).
Remove the tap unit and tube and reinstall them. If the problem continues

to occur, contact the PerfectDraft call centre in your country to obtain a

new tube.

The appliance makes a

sound.

Because the appliance chills constantly, the fan works continuously.

The pump may go on while you pour beer to maintain the right pressure.

When you are not pouring beer, the pump also goes on every now and

then to keep the appliance at the right pressure.

The pump goes on

frequently when I am not

pouring beer.

Reinstall the tap unit and tube. If this does not help, try another keg

together with a new tube. If the problem continues to occur, contact the

PerfectDraft call centre in your country.

tap unit
It is difficult to place the tap

unit onto the keg.

Make sure no old beer is left in the tap unit. Clean the entire tap unit with

hot water and, if necessary, some washing-up liquid.

It is difficult to press the

release buttons to remove

the tap unit.

First remove the keg from of the appliance. Then press the release buttons

to remove the tap unit from the keg.

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