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Troubleshooting and routine maintenance 14 - 2 – Brother DCP8020 User Manual

Page 227

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 2

Check Scan
Lock

The scanner lock is locked.

Release the scanner lock lever, and
then press Stop/Exit.

Cooling Down

Wait for a
while

The temperature of the drum unit or toner
cartridge is too hot. The DCP will pause its
current print job and go in
to cooling down mode. During the cooling
down mode, you will hear the cooling fan
running while the display on the DCP shows

Cooling Down

, and

Wait for a while

.

You must wait 20 minutes for it to
cool.

Cover Open
Pls Close
Cover

The front cover was not completely closed.

Close the front cover for the drum
unit.

DX Lever
Error

The paper adjustment lever for duplex
printing is not correctly set for the paper size.

Set the duplex lever to the correct
position. (See To use Automatic
Duplexing for copy and print
operations (For DCP-8025D)
on
page 2-11
.)

Face Up Open

The face-up output tray is open.

Please close the face-up out tray.

Fuser Open

The fuser cover is open.

Please close the jam clear cover.
(See Paper jams on page 14-5.)

Machine Error

XX

DCP has a mechanical problem.

Call Brother Customer Service and
tell them the Machine Error number.
In USA:

1-800-284-4329

In Canada:

1-877-BROTHER

In Montreal: (514) 685-6464

No DX Tray

You tried to make duplex printing with duplex
cover open.

Install the duplex tray correctly. (See
Paper is jammed in the duplex tray
(For DCP-8025D)
on page 14-9.)

Out of Memory

You can’t store data in the memory.

(Copy operation in process)
Press Stop/Exit and wait until the
other operations in process finish
and then try again.
OR
Add an optional memory. (See
Memory board on page 15-1
.)

(Printing operation in process)
Reduce print resolution. (See Print
Quality
on page 7-5.
)
OR
Add an optional memory. (See
Memory board on page 15-1
.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION