Nokia E7-00 - Manual (Page 120)

Send the lock message
To lock the phone remotely, write the predefined text, and send it to your phone as
a text message.
To unlock your phone, you need the lock code.
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Support
When you want to learn more about how to use your product or you are unsure how
your phone should function, read the user guide in your phone. Select > User
guide .
You may also be interested in the Nokia Support Video channel in YouTube.
If this does not resolve your issue, do one of the following:
•
Reboot your phone. Press and hold the power key for about 8 seconds. The
phone vibrates three times and switches off. To switch your phone on again, press
the power key .
• Update your phone software
• Restore the original factory settings
If your issue remains unsolved, contact Nokia for repair options. Go to
www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/
centrosdeservicio. Before sending your phone for repair, always back up your data.
For additional product support information, see the warranty and reference leaflet
included with your Nokia device.
Troubleshooting
If your phone stops responding
Reboot your phone. Press and hold the power key for about 8 seconds. The phone
vibrates three times and switches off. To switch your phone on again, press the power
key .
No content, such as contacts or messages, is deleted.
Restore original settings
If your phone is not working properly, you can reset some settings to their original
values.
1 End all active calls and connections.
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