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Troubleshooting – Nokia 7210 User Manual

Page 157

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• TROUBLESHOOTING

The following table lists some common problems and their solutions.

Problem

Possible cause

Possible solution

My phone isn’t
charging

The charger and phone aren’t
properly connected

Securely connect the
charger to the phone

The charger is not properly
plugged into the wall

Ensure the charger is
plugged in correctly

My phone isn’t
making/
receiving calls

The battery isn’t charged

Charge the battery

The signal strength is poor

If you are indoors,
move toward a
window

I can’t listen to
my voice
messages

You don’t have voicemail
service

Call your wireless
provider

You haven’t setup your
voicemail service with your
wireless provider

Call your wireless
provider

You haven’t saved your
voicemail number to
your phone

See “Save your voice
mailbox number” on
page 70

You’ve forgotten your password
or are entering it incorrectly

Call your wireless
provider

The voicemail number you’ve
saved to your phone is incorrect

Call your wireless
provider

When I insert
my SIM card
into another
phone, it’s
rejected

Fixed dialing is activated on
your SIM card and the receiving
phone doesn’t support fixed
dialing

Deactivate fixed
dialing on the SIM