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Toshiba Portege M800 User Manual

Page 139

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User’s Manual

9-9

Troubleshooting

Some CD/DVDs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software's needs.

Check the CD/DVD documentation.
Check the type of CD/DVD you are using. The

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video,

DVD-R, DVD-RW, DVD+R,

DVD+RW, DVD-RAM

CD-ROM:

CD-DA, CD-Text, Photo CD

(single/multi-session),

CD-ROM Mode 1, Mode 2,

CD-ROM XA Mode 2 (Form1,

Form 2), Enhanced CD

(CDEXTRA)

Recordable CD: CD-R, CD-RW, DVD-R,

DVD-R(DL), DVD-RW, DVD+R,

DVD+R(DL), DVD+RW,

DVD-RAM

Check the region code on the DVD. It must match

that on the DVD Super Multi drive. Region codes

are listed in the

Optical Disc Drive

section in

Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

Use only media recommended by TOSHIBA

Do not use the mouse or keyboard during

writing.

Use only the software supplied with the

computer for recording.

Do not run or start other software during

writing.

Do not jar the computer during writing.

Do not connect/disconnect external devices

or install/remove internal cards during writing.

If problems persist, contact your dealer.

Problem

Procedure