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Disk drive – Toshiba Satellite A110 (PSAB0) User Manual

Page 134

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User’s Manual

9-15

Troubleshooting

Disk drive

For information on disk care refer to Chapter 4,

Operating Basics

.

Problem

Procedure

Some discs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software's needs.

Check the disc's documentation.
Check the type of disc you are using. The drive

supports:
DVD-ROM:

DVD-ROM, DVD-Video CD-ROM:

CD-DA, CD-Text, Photo CD™

(single/multi-session), CD-ROM

Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2),

Enhanced CD (CD-EXTRA), CD-G

(Audio CD only)

Recordable: CD-R,

CD-RW

Check the region code on the DVD. It must match

that on the CD-RW/DVD-ROM drive. Region

codes are listed in the

Optical Disc drive

section

in Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

Use only media recommended by TOSHIBA.

Do not use the mouse or keyboard during

writing.

Use only the software supplied with the

computer for recording.

Do not run or start other software during

writing.

Do not jar the computer during writing.

Do not connect/ disconnect external devices

or install/remove internal cards during writing.

If problems persist, contact your dealer.

Problem

Procedure

Some programs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration match's your software's needs.

You cannot access the

disk drive

Try another disk. If you can access this disk, the

original disk (not the disk drive) is problem.
If problems persist, contact your dealer.

This manual is related to the following products: