beautypg.com

Cd-rw/dvd-rom drive – Toshiba Satellite A110 (PSAB0) User Manual

Page 133

background image

User’s Manual

9-14

Troubleshooting

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4,

Operating Basics

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

Use only media recommended by TOSHIBA.

Do not use the mouse or keyboard during

writing.

Use only the software supplied with the

computer for recording.

Do not run or start other software during

writing.

Do not jar the computer during writing.

Do not connect/ disconnect external devices

or install/remove internal cards during writing.

If problems persist, contact your dealer.

Problem

Procedure

Problem

Procedure

You cannot access a

disc in the drive

Make sure the drive's drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the disc is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the disc. Make sure there is no

obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with

a clean cloth dipped in water or a neutral cleaner.

Refer to

Media Care

section in Chapter 4 for

details on cleaning.

This manual is related to the following products: