beautypg.com

Dvd super multi drive supporting ±r double layer – Toshiba Satellite A110 (PSAB0) User Manual

Page 132

background image

User’s Manual

9-13

Troubleshooting

DVD Super Multi drive supporting ±R Double Layer

For more information, refer to Chapter 4,

Operating Basics

.

Problem

Procedure

You cannot access a

disc in the drive

Make sure the drive's drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the disc is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the disc. Make sure there is no

obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with

a clean cloth dipped in water or a neutral cleaner.

See the

Media Care

section in Chapter 4 for

details on cleaning.

Some discs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software's needs.

Check the disc's documentation.
Check the type of disc you are using. The drive

supports:
DVD-ROM:

DVD-ROM, DVD-Video, DVD-R,

DVD-RW, DVD+R, DVD+RW,

DVD-RAM, DVD+R (Double

Layer), DVD-R (Double layer)

CD-ROM:

CD-DA, CD-Text, Photo CD

(single/multi-session), CD-ROM

Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2),

Enhanced CD (CD-EXTRA), CD-G

(Audio CD only)

Check the region code on the DVD. It must match

that on the DVD Super Multi drive supporting ±R

Double Layer.

This manual is related to the following products: