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Modem i.link (ieee1394a) – Toshiba Satellite A110 (PSAB0) User Manual

Page 131

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User’s Manual

9-12

Troubleshooting

Modem

i.LINK (IEEE1394a)

Problem

Procedure

Communication

software can't initialize

the modem

Make sure the computer's internal modem

settings are correct. Refer to Phone and Modem

Options Properties in the Control Panel.

You can hear a dial tone

but can't make a call

If the call is going through a PBX machine, make

sure the communication application's tone dial

detection feature is disabled.

You place a call, but a

connection can't be

made

Make sure the settings are correct in your

communications application.

After making a call you

can't hear a ring

Make sure the tone or pulse selection in your

communications application is set correctly.

Communication is cut

off unexpectedly

The computer will automatically cut off

communication when connection with the carrier

is not successful for a set time interval. Try

lengthening this time interval.

A

CONNECT

display is

quickly replaced by

NO

CARRIER

Check the error control setting in your

communications application.

Character display

becomes garbled during

a communication

In data transmission, make sure the parity bit and

stop bit settings correspond with those of the

remote computer.
Check the flow control and communication

protocol.

You cannot receive an

incoming call

Check the "rings before auto answer" setting in

your communications application.
If problems persist, contact your dealer.

Problem

Procedure

i.LINK device does not

function

Make sure the cable is securely connected to the

computer and to the device.
Make sure the device's power is turned on.
Reinstall the drivers. Open the Windows Control

Panel and double-click the Add New Hardware

icon. Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.

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