Pioneer VSX-2021 - Manual (Page 76)

En 76
13 Additional information
Symptom Remedy
Everything seems to be set
up correctly, but the playback
sound is odd. The speakers may be out of phase. Check that the positive/negative speaker
terminals on the receiver are matched with the corresponding terminals on
the speakers (see Connecting the speakers on page 13 ).
The Phase Control feature
doesn’t seem to have an
audible effect. If applicable, check that the lowpass filter switch on your subwoofer is off, or
the lowpass cutoff is set to the highest frequency setting. If there is a PHASE
setting on your subwoofer, set it to 0º (or depending on the subwoofer, the
setting where you think it has the best overall effect on the sound).
Make sure the speaker distance setting is correct for all speakers (see Speaker
Distance on page 68 ).
Full Band Phase Control can-
not be selected. Perform Full Auto MCACC measurements (see Automatically conducting opti-
mum sound tuning (Full Auto MCACC) on page 26 ). Full Band Phase Control
automatically turns on once measurements are completed.
Noise or hum can be heard
even when there is no sound
being input. Check that personal computers or other digital components connected to the
same power source are not causing interference.
Can’t select some Input func-
tions by the INPUT SELECTOR
on the front panel or the
INPUT SELECT button on the
remote control. Check the Input Skip settings in the Input Setup menu (see The Input Setup
menu on page 28 ).
Check the HDMI Input assignment in the Input Setup menu then try OFF
(see The Input Setup menu on page 28 ).
There seems to be a time lag
between the speakers and the
output of the subwoofer. See Automatically conducting optimum sound tuning (Full Auto MCACC) on
page 26 to set up your system again using MCACC (this will automatically
compensate for a delay in the subwoofer output).
The maximum volume avail-
able (shown in the front panel
display) is lower than the
+12dB maximum. Check that the Volume Limit is set to OFF (see Volume Setup on page 72 ).
Certain listening modes or
HOME MENU items cannot be
selected. When Operation Mode is set to Basic, the Pioneer-recommended settings
are made and not all of the functions can be used. To use all of the functions
without restrictions, set Operation Mode to Expert (see Operation Mode
Setup on page 28 ).
ADAPTER PORT terminal
Symptom Remedy
The Bluetooth wireless
technology device cannot be
connected or operated. Sound
from the Bluetooth wireless
technology device is not emit-
ted or the sound is interrupted. Check that no object that emits electromagnetic waves in the 2.4 GHz band
(microwave oven, wireless LAN device or Bluetooth wireless technology appa-
ratus) is near the unit. If such an object is near the unit, set the unit far from it.
Or, stop using the object emitting the electromagnetic waves.
Check that the Bluetooth wireless technology device is not too far from the
unit and that obstructions are not set between the Bluetooth wireless technol-
ogy device and the unit. Set the Bluetooth wireless technology device and
the unit so that the distance between them is less than about 10 m and no
obstructions exist between them.
Check that the Bluetooth ADAPTER and the ADAPTER PORT of the unit are
correctly connected.
The Bluetooth wireless technology device may not be set to the communica-
tion mode supporting the Bluetooth wireless technology. Check the setting of
the Bluetooth wireless technology device.
Check that pairing is correct. The pairing setting was deleted from this unit or
the Bluetooth wireless technology device. Reset the pairing.
Check that the profile is correct. Use a Bluetooth wireless technology device
that supports A2DP profile and AVRCP profile.
Video
Symptom Remedy
No image is output when an
input is selected. Check the video connections of the source component.
For HDMI, or when digital video conversion is set to OFF and a TV and another
component are connected with different cords (in Setting the Video options on
page 50 ), you must connect your TV to this receiver using the same type of
video cable as you used to connect your video component.
Make sure the input assignment is correct for components connected using
component video or HDMI cables (see The Input Setup menu on page 28 ).
Check the video output settings of the source component.
Check that the video input you selected on your TV is correct.
Some components (such as video game units) have resolutions that may not
be converted. If adjusting this receiver’s Resolution setting (in Setting the
Video options on page 50 ) and/or the resolution settings on your component
or display doesn’t work, try switching Digital Video Conversion (in Setting the
Video options on page 50 ) to OFF.
Can’t record video. Check that the source is not copy-protected.
The video converter is not available when making recordings. Check that the
same type of video cable is used for connecting both the recorder and the
video source (the one you want to record) to this receiver.