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Troubleshooting -3, Errors shown on the personal computer screen -3, 2 troubleshooting – Konica Minolta PS7000C MKII User Manual

Page 81: 1 errors shown on the personal computer screen

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Chapter 5 Troubleshooting

2 Troubleshooting

2.1 Errors shown on the personal computer screen

Error message

Action

“Scanner - Hardware error”

“Scan head positioning error”

Turn off the power switch of the Scanner, and turn
it on again. Restart the personal computer.

“I/F error”

After confirming that the USB cable is connected,
turn ON the power switch of the Scanner again and
restart the computer.

“Adjustment Failure”

During “Setup” adjustment:

Verify that the chart is an adjustment chart.

Verify that there is no dirt on the chart.

Place the chart in the correct position.

“Failed to read the PS5K_adj.dat.”

Reinstall the driver.

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